Great communication ,very pleased will use again

First time gold investor. Zoe was simply amazing. Took the time to explain the fundamentals making sure I knew exactly what I was getting into. Was very patient with me including answering all the questions I had. Guided me in the purchase process with no dramas. Zoe definitely needs a raise if not already have for her stellar customer support! Highly recommended.

After dealing with MyGold for a few years now and having experience with other bullion retailers in the past and recently, I have renewed appreciation of their service. A recent investigation into a few of their competitors left me feeling dirty. The competitors showed a tendency to tell little white lies, and to be unhelpful. With a few of them that have a quoting system for the price and purchase of product, they always come back with a price a few dollars or more higher than their estimate. This sort of behaviour is not conducive to trust. Completely different story with the MyGold experience,most of the time their prices are already the best to start with and what you see is what you get.

It was truly a pleasure conversing with Rich (and Anita in the past) regarding buying and selling bullion. They (and their staff) are very helpful and friendly, making you feel comfortable in bullion transactions. Zoe, who also assisted me in the transaction, made the process very straightforward and easy, a true professional. I wish I had discovered their company years ago. I highly recommend MyGold to any first time investors in bullion. 10/10

I recently purchased two grams of Perth Mint gold bars and was really impressed with the whole experience. The staff were very nice, approachable, and genuinely helpful. The best part is that the 0800 is always answered. The prices were also very fair and competitive, which gave me peace of mind knowing I was getting good value along with trusted quality. The entire process was smooth and well managed from start to finish. Everything felt professional and organised, which made the transaction stress free and enjoyable. Overall, I’m very happy with both the service and the product, and I wouldn’t hesitate to recommend them to anyone looking to buy gold

The team at My Gold was absolutely outstanding. From my very first phone call through to the final transaction, the entire process was smooth, transparent, and stress-free. Their professionalism and attention to detail made everything feel effortless. I highly recommend My Gold to anyone looking to buy or sell silver or gold — you’ll be in excellent hands. Thank you again for such a seamless experience!

I am so very impressed with my recent business dealings with the people at My Gold in Auckland. I found them very easy to talk to, providing the best prices in New Zealand and making the whole process seamless and immediate. They are honest and operate with integrity. I am personally recommending them as an outstanding company to work with. They're good people.

I would highly recommend My Gold, we found the service to be professional, great communication and delivered on time. Many thanks, we would most definitely use your company again.

I had an outstanding experience with the service from start to finish. From the moment I placed my order, the process was smooth and efficient. The staff provided clear information about the product and order status. Throughout the entire process, the team maintained a high level of professionalism. They were courteous and attentive, making me feel valued as a customer. When it came time to pick up my purchase, the staff went above and beyond. They offered to help transport my purchase to my vehicle, which was greatly appreciated. I cannot thank them enough for their exceptional service. I highly recommend their business to anyone looking for quality products with outstanding customer care.

Excellent experience dealing with My Gold. Very prompt service and great communication throughout and great product selection. Highly recommend.

I am very happy with the service levels of My Gold. They were quick and efficient and the staff were very friendly and knowledgeable. It was a hassle- free experience and their company will be my go to from now on

It was an absolute pleasure being welcomed as a new client at My Gold! From the very first interaction, the team made the entire process remarkably easy and straightforward. I truly appreciated their clear guidance and how effortlessly they navigated me through everything. What also stood out was their impressive knowledge and expertise in the field. They patiently answered all my questions, demonstrating a deep understanding that instilled complete confidence. Beyond their efficiency and expertise, the warmth and friendliness I experienced exceeded all my expectations. It's refreshing to encounter such a welcoming and supportive environment coupled with such a high level of professionalism. My first experience with My Gold has been exceptional, and I'm genuinely impressed by the level of service and the depth of their understanding. Thank you for making me feel so valued and well-informed right from the start!

Owner Rich is very direct/straightforward which I liked but his attitude can make you feel uncomfortable at times. Overall a decent place to buy PM in New Zealand and their staff are very professional and communication is excellent.

Excellent communication Good, friendly and very helpful service . Very impressed. Thankyou team

Very happy with the My Gold team. Quick replies to messages, speedy and secure dispatch and an overall professional service. Recommended, will trade again. Thank you.

Good service and communications throughout the purchasing process 10/10

Buying gold first time was confusing, but they made process easy, straight forward and staff is really helpful. Thank you 😊

bought gold hassle free in 2017 through Mygold and just sold it back to them. Easy process with prompt communication and secure deliveries. It can be a bit daunting to trust someone with a physical investment like this, but My Gold has proven to me they are trustworthy and honest dealers.

I have used My Gold to buy and sell gold since 2016. They are a pleasure to deal with, highly efficient and very transparent. I wouldn't consider using anyone else within New Zealand.